Terms & Conditions

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Booking Info

Payment Conditions
A valid credit card is required to guarantee the booking.

Payments can be made by by BACS or the following cards:
 Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard.

Cancellation Conditions
If a booking is cancelled less than 2 days before arrival a charge equal to the full booking amount will be made.
 In the event of a no-show or booking reduction after arrival date, the full cost of the booking is charged.

Check-In Notes
We operate a self check-in system. Room information can be found in the information booklet in the studios. This information can be sent via email prior if required.
A message is sent to the guest’s email or by text to mobile on the day of arrival.

Room Policy

  • Room check in between 15:00hrs and 20:00hrs
  • Guests must check out by 10:00hrs
  • Children of all ages are welcome
  • Pets only permitted by prior arrangement
  • Wi-fi is available free of charge
  • Sky TV including Sports & Movies is provided free of charge
  • Smoking is not permitted anywhere inside the building
  • Parking is available on site on a first-come first-served basis as well as on-street
  • Electric car charging available in two of our parking spaces, subject to availability

Company Information:

Tessa Hotels Ltd.
Company No. 10346189
Registered Office:
Fitzrovia House
153-157 Cleveland Street
London W1T 6QW
VAT registration GB 251 0676 25

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